Financial service providers can help

Financial institutions have policies to help protect you from fraud.

An older gentleman at the bank, shaking hands with his financial planner.
ID Cards: When you make a transaction at a financial institution, you will typically be asked to provide two forms of identification.
Identity verification: The financial institution may ask specific questions about yourself to confirm your identity — in other words, to make sure that “you” are really “you”!
ATM/Debit card reader: You may be asked to swipe your ATM or debit card and enter your PIN while you’re standing at the teller window.
Deposit availability: When you deposit a check, your financial institution may place a hold on the deposit depending upon a number of factors related to protecting you from potential fraud or unavailability of funds. Check with your financial institution to confirm their policies and procedures.
Note: If you plan to move, give your bank your new address. They’ll send you a notice at your “old” address to confirm you really made this request — not a criminal trying to steal your mail and identity.
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