If your information is stolen

What to do if your information is stolen

If your confidential financial information has been stolen:

  • Contact your financial institution and credit card issuers immediately and alert them to the situation.
  • Contact the three major credit bureaus and discuss whether you need to place a fraud alert on your file. This will help prevent thieves from opening a new account in your name.

Here is the contact information for each bureau’s fraud division:

  • Equifax 800-525-6285
  • Experian 888-397-3742
  • TransUnion 800-680-7289

Contact the FTC
The Federal Trade Commission (FTC) works to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them.
The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261.

NOTE: If you are concerned that an elderly person may have had his or her financial information stolen, contact a government agency or non-profit for details on how to help. Use the Administration on Aging’s Eldercare Locator to find a local agency.

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